UX Portfolio - Urmila Kashyap

Resume

Lead a team of senior designers in creating cloud security visibility UX. Successfully launched 4 business-critical experiences including cloud security posture management, code security, vulnerability management and identity management.
Foster a culture of learning, collaboration and trust by coaching teams to manage their design delivery pipelines, balance user needs with business needs, conduct thorough explorations, build strong partnerships with PM, engineering and research teams. Improved operational efficiency by creating a design brief resulting in increased requirement clarity and higher accountability. .
Lead a monthly lunch-and-learn series to build user empathy and increase domain knowledge across orgs. Attended by 100% of the product org covering topics such as cloud security industry trends, professional development, data-driven decision making.
Define design vision to visualize the product’s future, plan UX activities toward achieving the vision. Design vision was shared with customers and used internally as an OKR.

Led a team of 4 mid to senior UX designers in launching end-to-end experiences for vulnerability management, detection and response, identity management.
Drove UX strategy using agile design thinking, led explorations to help cross-functional teams gain a deeper understanding of the users and industry.
Created design vision and UX delivery plan across orgs, directly impacting the design roadmap and product strategy.

Defined the end-to-end user experience for AppDefense, a datacenter endpoint security product. Successfully launched to 250+ customers to perform proactive and reactive data center security operations.
Defined a clear UX vision. Delivered detailed storyboards, wireframes, mockups, and visual specifications. As the sole UX designer, I aligned PM, Engineering and QA on design goals and implemented a robust design process within the org leading to smoother cross-functional operations and goal-setting.
Conducted user research by interviewing users, gathered usability feedback, addressed pain points through design iterations, and added delightful features that won 50+ additional customers and 100% renewals.

Led the interaction design for RiskOrigins, a loan origination product, and RiskConfidence, an asset and liability management product. Delivered detailed storyboards, wireframes, and visual specifications to engineering. Features were launched to 1000+ customers, improving their workflows and reducing overhead time.
Conducted user research by interviewing users, creating personas and user testing sessions resulting in increased product usability.
Established design principles for Moody’s Enterprise Risk Solutions suite of products leading to a cohesive design language across the product suite.

Designed and developed the interactions for FireEyes, a web accessibility plugin taking the product from 0-1 and tested the solution with users using screen readers.
Conducted heuristic, competitive evaluations and user research for Deque’s products, Worldspace and FireEyes, for increased usability and accessibility. Designed a website for internal product testing and created help documentation for products.

Researched WRAIR scientists’ research behavior and evaluated research tools. Redesigned their digital library to reduce research times and improve efficiency.

Led a team in compiling economic profiles of counties in Michigan affected by automotive plant closures using Adobe Indesign.

Designed and implemented user interfaces for web applications in the financial domain using Adobe Flex, HTML and CSS.

Master of Science in Information (Human Computer Interaction)
School of Information (SI), University of Michigan, Ann Arbor

Bachelor of Engineering (Computer Science)
BMS College of Engineering, Bangalore